Strategic Consulting
& Global Support
We don't just sell software. We act as an extension of your procurement team to actively negotiate vendor contracts and optimize your corporate travel policy.
A True Strategic
Partner
Forget offshore call centers. Every enterprise client is assigned a dedicated US-based Account Director who understands your specific travel footprint and corporate culture.
- check_circle Quarterly Business Reviews (QBRs) analyzing spend ROI
- check_circle Proactive vendor re-negotiation based on volume trends
- check_circle Policy optimization recommendations to plug leakage
Your Travelers Are
Never Alone
When a flight is canceled at 3 AM or a labor strike shuts down rail networks in Europe, your travelers shouldn't be waiting on hold. Our emergency response team proactively re-books disrupted travel.
- check_circle 24/7/365 multi-lingual emergency phone and chat support
- check_circle VIP "White Glove" desk for C-Suite executives and board members
- check_circle Guaranteed sub-60 second SLA for emergency queue responses
Painless
Implementation
Switching TMCs is notoriously disruptive. Base-Fare' dedicated onboarding team ensures zero traveler disruption with a proven 60-day implementation methodology.
- check_circle Dedicated project manager from kickoff to go-live
- check_circle Parallel running with your current TMC during transition
- check_circle Custom training sessions for travel arrangers and administrators
Tired of Support Tickets?
Partner with a company that truly cares about your traveler experience.
Talk to an Account Director